You can upload files for users to access, download and print from the Downloads tab of your Business Profile. 

  1. In the Publish tab of your Business Control Panel, click the Files link or the Files panel to be presented with a list of all your uploaded files, including any images that aren’t .jpg format you may have uploaded for other pages.

  2. To upload a new file, click the Upload File link at the top left of the list, or the Upload New File button below the list.

  3. In the Upload File field, click the Choose File button to browse your computer for the file, and double-click the file, or single click and choose Open in the file browsing window.

  4. Enter a name for the file in the Title field - this will be the name the client sees in your Downloads list. If you leave this field blank, the filename will become the Title by default.

  5. (Optional) Enter a description or other notes for your own reference in the Notes field. This does not show to the public.

  6. Ensure the Public and Pinned to Profile boxes are checked to make the file visible in your Downloads list. A Downloads tab automatically appears on your Business Profile any time you have any File marked as Public

  7. Click the Upload File button to finish and return to the Files list.


Managing Your Files

  • Search for any part of a file Title (or filename if you have not assigned a title) in the Search field at the top right of your Files list

  • Share the file to Facebook by clicking the Facebook icon to the right of the file Title:

    • A new Facebook window will open, and you can choose from the drop menu at top left to which page, group or timeline you’ll share the file

    • Choose the “posting as” page in the drop menu at top right 

    • Add your comments in the Say something about this field

    • Choose who can see the post from the drop menu at bottom right

    • Click Post to Facebook to finish

  • Click the down arrow icon to the right of the file Title to download the file to your device

  • Right-click the down arrow icon and select "Copy link address" from the popup menu to retrieve a URL for linking to the file

  • Click the pencil icon to edit the file Title or Notes, upload a new file associated with this Title, or change the Public or Pinned to Profile status of the file - remember to click the Save Changes button when you’re finished

  • To delete the file, click the red-X icon, then the Yes, Delete File button in the confirmation window


Shortcut Tip: Click the Files shortcut on the Overview panel of your Dashboard to view a list of recent file uploads.

  • Click any file to edit its properties

  • Click the New Upload button at the bottom of the list for quick access to the file uploader

  • Click the More… button at the bottom of the shortcut list for quick access to your complete files list


Related Article: Ideas for Downloadable Files