ShopCity.com

General 7

• Clearing Browser's Cookies and Cache
• How to Update Your Credit Card Information
• Cancel / Change My Subscription
• Cancel / Delete My Free Business Listing
• How Reviews Work on ShopCity.com

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Business Control Panel (BCP) 6

• Unable to post to Facebook
• Posting To Twitter - Authorizing the ShopCity.com Posts Twitter App
• Posting To Twitter - Reseting the ShopCity.com Posts Twitter App
• Reset Facebook App Permissions
• Unable to Read Authorization Code on Gift Certificate

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What's New? Posting Updates 5

• How to Post to the News Feed
• Why You Should Post on the News Feed
• Where Your News Posts Appear
• What to Post on the News Feed
• Adding Video to Your News Post

Edit Profile Tab 4

• Filling Out Your Business Profile
• Choosing Directory Categories
• Updating or Editing Contact Information
• Add or Update Your Hours of Operation

Inbox Tab 6

• Reading Your Traffic Reports
• Tips for Understanding Your Traffic Report
• Accessing and Responding to Messages/Inquiries
• Reading & Responding to Reviews & Feedback
• Tips for Responding to Reviews

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Sell Online Tab 14

• How to Add a Marketplace Item
• Planning and Selecting Marketplace Items
• Why You Should Fill Your Catalog with Marketplace Items
• Managing Marketplace Items
• Planning and Selecting Coupons

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Publish Tab 17

• Customizing Gift Certificates
• Creating Newsletters
• Adding & Managing Newsletter Subscribers
• Mailing Groups
• Press Releases

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Account Tab 6

• Managing Multiple Businesses
• Viewing Your Business Subscriptions
• Managing Email Subscriptions
• Managing Subscription Invoices
• Changing Your Password

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Toolbars and Tasks 3

• Inserting a Photo on a Page
• Inserting a Video on a Page
• Using the Editing Toolbar

Web Apps Tab 1

• Web Apps: Installing ShopCity.com Tools on your Website