Free business listings can be cancelled at any time by requesting the removal of the business profile page. Please call 1-888-430-7467 or contact your local representative or City Manager, or send a message using the Email Support button at the bottom of your Business Control Panel Dashboard; if you are closing or moving your business, please indicate so in your message.


Contact information for your local representative or City Manager may be found by clicking the Contact Us link in the footer of any page of your Shop[city] site.


If you wish to disable your business listing, you can go to the Account tab where the businesses you manage are listed. To the right of the business name, click the Pause icon (farthest right) to pause a listing. The business will be removed from your list, and will not appear for public viewing. You will need to contact your local City Manager (Contact Us in the footer of any page) to reactivate the listing.


Please note that your community is best served by having a complete listing of its businesses. It is therefore recommended that you keep your free profile active and ensure it includes a great description of your business, and only remove the listing if the business is closing or moving to another community.