General

For all troubleshooting articles concerning the frontend (consumer facing) interface.

Clearing Browser's Cookies and Cache
Problem How to clear a browser's cookies and cache Chrome On your computer, open Chrome. At the top right, click More  or (3 vertical dots). ...
Wed, 13 Nov, 2019 at 9:50 AM
How to Update Your Credit Card Information
If you are on a monthly, quarterly or semi-annual subscription plan with ShopCity.com, with automatic payments from your credit card, you may need to provid...
Mon, 2 Dec, 2019 at 9:30 AM
Cancel / Change My Subscription
You may cancel or downgrade your monthly, quarterly, semi-annual or annual paid subscription at any time with 30 days' notice. Regardless of term, a...
Mon, 10 Feb, 2020 at 12:11 PM
Cancel / Delete My Free Business Listing
Free business listings can be cancelled at any time by requesting the removal of the business profile page. Please call 1-888-430-7467 or contact your local...
Thu, 7 Jul, 2022 at 9:57 AM
How Reviews Work on ShopCity.com
When somebody writes a good review of your business…  Reviews with 3 stars or more bypass approvals and appear on the ShopSite and immediately. If you hav...
Wed, 9 Sep, 2020 at 2:44 PM
How to Make Your Profile More Competitive in Search Engines
Search Engine Optimization, or SEO, is all of the things you do to a website or web page to make it more likely that search engines like Google, Bing and Ya...
Fri, 8 Jan, 2021 at 2:26 PM
PayPal Doesn't Accept Credit and Debit in Checkout
When customers check out from your ShopCity.com store, PayPal acts as the transaction handler, or "payment gateway." In order for this to work, yo...
Thu, 20 May, 2021 at 1:32 PM